Florence Pathology Services

Accessibility to a Pathologist	OutstandingGoodFairPoorN/A
Courtesy of office/technical Staff	OutstandingGoodFairPoorN/A
Client Representative Visits	OutstandingGoodFairPoorN/A
Turnaround Time	OutstandingGoodFairPoorN/A
Courier Service	OutstandingGoodFairPoorN/A
Requisition Forms	OutstandingGoodFairPoorN/A
Report Format	OutstandingGoodFairPoorN/A
Billing Department	OutstandingGoodFairPoorN/A
Specimen Collection Supplies	OutstandingGoodFairPoorN/A
Testing Available	OutstandingGoodFairPoorN/A
Diagnostic Accuracy	OutstandingGoodFairPoorN/A
Overall Satisfaction	OutstandingGoodFairPoorN/A

Do you have difficulty getting through on the telephone?	Yes No
Do you receive supplies within 24 hours of your order?	Yes No
Are your pathology reports back to you in an appropiate time (ie. within 48 hours unless special studies are needed)?	Yes No
Do the pathology reports contain all the information you want?	Yes No
Is the information on the reports easily found?	Yes No
Have your patients experienced difficulties with our billing office?	Yes No
Is Florence Pathology Services the only reference lab you use for your Anatomic Pathology (biopsies) and Cytopathology (pap smears)? If No, Why do you use more than one reference lab?	Yes No
Do you currently have an EMR system and if so, are you interested in an interface with Florence Pathology Services?	Yes No N/A

From the above categories, please list the three most important factors to you regarding the laboratory service you use:

If you have experienced any problems with Florence Pathology Services, briefly describe the problem and whether it was handled in an unsatisfactory or a satisfactory manner:

Additional Comments:

Type of facility: Surgery CenterPhysician OfficeOther

Your title: office managernurselaboratoryphysicianother

Facility Name:

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